Legal / Data control

Your data should have an exit path.

During Private Beta, deletion requests can be submitted through the contact channel. This page documents the current manual path before connected product access is opened.

Private BetaManual request process

What you can request

You may request that DAMAI AI:

  • disconnect the Amazon connection from DAMAI AI;
  • delete account or beta-profile data;
  • delete connection information;
  • delete stored OAuth tokens or other authorization artifacts; and
  • delete stored Amazon marketplace or advertising data, subject to legal or security retention requirements.

How to submit a request

Data deletion requests can currently be submitted through contact@chuhaierp.com during Private Beta.

Include enough information for us to identify the relevant account or connection, but do not send passwords, secret keys, full OAuth tokens, API credentials, or private access tokens in your message.

Current contact: privacy@chuhaierp.com. Requests are handled manually during Private Beta.

What happens next

  1. We will acknowledge the request through the available contact channel.
  2. We may ask for reasonable identity verification so we do not delete the wrong account or data.
  3. We will disconnect the Amazon connection from DAMAI AI where applicable and identify any data that must be retained for legal, fraud-prevention, security, or dispute purposes.
  4. We will confirm completion or explain any remaining retention requirement.

Platform authorization

You can also revoke platform-side authorization through the authorization management mechanism provided by Amazon or the relevant connected platform. That platform-side action is separate from DAMAI AI disconnecting its own connection and deleting data stored by DAMAI AI; DAMAI AI does not promise to revoke every platform-side authorization on your behalf.

Before launch

Before any formal OAuth or API connection is offered, the final service must document response times, verification steps, retention exceptions, backup handling, and the confirmed legal entity and contact details.

Need to request data control?

Open contact page